Privacy Policy

MAGIC TOURS j.d.o.o. Jušići, Pešćinica 5, 51211, OIB: 59750928073 is a limited liability company for services and trade. In our operations, we collect and process personal data of clients and individuals interested in our services. Collected data is processed and stored transparently and securely, primarily respecting your privacy and in accordance with the laws and regulations of the Republic of Croatia and the European Union. The data controller of your personal data is the company MAGIC TOURS j.d.o.o. Rijeka.

What personal data we collect and how

We only collect personal data that is voluntarily provided to us. Access to our site is not conditional on the provision of data, and we do not ask you to disclose more information than is necessary to perform the requested services. The company collects the following personal data: name and surname, address, email, OIB (personal identification number), and nationality. We collect data via the contact form on our website and directly through our email address. The data requested in the contact form, as well as all the information you send us via email, will be processed and stored so we can contact you and respond to your inquiry. By filling out the contact form on our website or contacting us directly via email, you guarantee that the information provided is accurate and that you fully agree with the provisions of our Privacy Policy and the conditions stated therein. For data collection through the website, we use HTTPS protocol and a security certificate (SSL) to encrypt data between your computer and our server. By submitting your personal data, you consent to be contacted by us, thereby allowing us to include you in our database to fulfill the requested services. We consider this to be your explicit consent (your agreement) to be contacted.

Purpose of collecting personal data

The data we collect via the contact form on our website or directly via email is used to respond to your inquiry, create a quote for the desired service, and for occasional notifications related to our business. We collect and process personal data solely for the purpose of legitimate business operations, do not sell or share it with third parties, and do not process it in a way that is inconsistent with the purpose for which it was collected, except based on consent or if there is another legal basis that prescribes otherwise (such as the Anti-Money Laundering and Counter-Terrorism Financing Act, Labor Law, etc.).

Who will have access to your data

Your personal data protection rights are our priority, so we will ensure that your data is processed only in a manner consistent with the purpose stated above. If it is necessary to fulfill this purpose, the following person will have access to your data: Nikola Šaftić, legal representative of MAGIC TOURS j.d.o.o., email: magic.fly.tours@gmail.com.

How long will your personal data be stored

We store and process collected data only as long as it is necessary to fulfill our business relationship, unless otherwise required by law.

Security of personal data

To ensure the secure storage of your personal data, we implement technical and organizational measures, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage. Data collected via the contact form on our website is protected by a security certificate (SSL). For data exchange, personal data is encrypted, thereby protecting it from possible theft.

Use of cookies

To facilitate browsing our website, our web server uses cookies. These are very small text files that the server places on the user’s computer to track the selection of certain language variants on our site, as well as when entering parts of the site that require a username and password. Cookies usually save your settings for the website, such as preferred language or similar settings. Later, when you open the same website again, the web browser sends back cookies that belong to that site. This allows the site to display information tailored to your needs. Cookies can store a wide range of information, including some personal data. This information can only be saved if you allow it—websites cannot access information you have not provided or access other files on your computer. Cookies cannot be used to run programs or set viruses on your computer. Our website can be browsed without the use of cookies if your web browser is set accordingly. If you want to delete or disable cookies on your computer, you need to update your browser settings (you can find information on how to delete and disable cookies in your browser’s menu). This website uses cookies to track the website’s statistical traffic to obtain necessary information on its effectiveness and also uses a third-party service called Google Analytics. This website also uses cookies to advertise products and services on the site itself, on display networks, and through remarketing using Google Analytics. You can disable Google Analytics services for advertising on the display network and adjust ads for the Google Display Network using the Ads Settings Manager: https://www.google.com/settings/ads. Detailed third-party information about this service, as well as the options users have to adjust the necessary cookie settings, is available at: https://policies.google.com/privacy?hl=hr.

Your rights

You have the right to information about the processing of your personal data, you can withdraw your consent at any time, correct or supplement your personal data to ensure they are always accurate, delete your personal data when they are no longer necessary for the purposes mentioned above, transfer your personal data in a structured format, and file a complaint with MAGIC TOURS j.d.o.o., Pešćinica 5, 51211, Jušići, at the address or via email magic.fly.tours@gmail.com or by phone +385 91 781 2885. MAGIC TOURS j.d.o.o. will investigate all reported incidents to determine if there has been a data protection breach and will take all legal measures to protect personal data.

By using this website, you consent to this Privacy Policy, i.e., you give explicit consent for MAGIC TOURS j.d.o.o. to collect and further process your personal data, as well as all other data obtained during the provision of services in accordance with legal regulations, all in line with the defined purpose in this policy. You also confirm that you are familiar with all essential information about MAGIC TOURS j.d.o.o. and the services it provides.

Right to file a complaint with the competent authority

You can file a complaint directly with the competent supervisory authority at any time: Agency for Personal Data Protection (AZOP), Martićeva 14, Zagreb, contact: +385 (0)1 4609 999, azop@azop.hr, www.azop.hr.